HCAF’s Affinity Programs help our members save money and support HCAF, too! Deyta is an approved HHCAHPS vendor that also provides business development solutions. Click here to learn more about this partnership and start saving today! Visit Deyta at this year’s Annual Conference & Trade Show at Booth #51.
The days of passively expecting a reliable flow of new patients from referring physicians and discharge planners is long over. Home health agencies need to proactively incorporate quantified results that promote their unique position in the care continuum. Successful agency leaders align their agency to continuously deliver care that will be perceived in a positive manner by patients, driving word of mouth recommendations. Increasing both the quantity and quality of patient referrals using high patient satisfaction scores is an effective strategy for growth. Using the results from the Home Health CAHPS® survey, particularly the overall recommendation measure, will identify opportunities for care improvement helping agency leaders focus resources more effectively. (more…)