Posts Tagged ‘HH CAHPS’

Affinity Program Spotlight: Building Home Health Referrals Using Patient Satisfaction

July 8, 2013

sale2HCAF’s Affinity Programs help our members save money and support HCAF, too! Deyta is an approved HHCAHPS vendor that also provides business development solutions. Click here to learn more about this partnership and start saving today! Visit Deyta at this year’s Annual Conference & Trade Show at Booth #51.

The days of passively expecting a reliable flow of new patients from referring physicians and discharge planners is long over. Home health agencies need to proactively incorporate quantified results that promote their unique position in the care continuum. Successful agency leaders align their agency to continuously deliver care that will be perceived in a positive manner by patients, driving word of mouth recommendations. Increasing both the quantity and quality of patient referrals using high patient satisfaction scores is an effective strategy for growth. Using the results from the Home Health CAHPS® survey, particularly the overall recommendation measure, will identify opportunities for care improvement helping agency leaders focus resources more effectively. (more…)

Deyta Invigorates Partnership with HCAF to Expand Member Benefits

June 21, 2013

Deyta’s expanded solutions address critical challenges today’s home care leaders face with having quick access to critical performance indicators to drive smarter decision making.

Deyta, LLC has renewed its partnership with the Home Care Association of Florida, expanding member benefits beyond a quality improvement focus to address a broader scope of business optimization tools that are critical to helping today’s home care agencies thrive. The Home Care Association of Florida now endorses Deyta’s new ActionBoard System as a solution that members can leverage to improve operational efficiency, strengthen financial performance, ensure compliance and gain a competitive advantage in their market.

“Deyta has been a leading provider of HHCAHPS to Florida home health agencies,” said Bobby Lolley, Executive Director of the Home Care Association of Florida. “We are excited to bring their new ActionBoard System to our members to help them leverage innovative technology solutions to keep up with today’s reimbursement cuts and increased compliance protocols.” (more…)

CMS Open Door Forum Addresses Home Health CAHPS

January 11, 2013

The Centers for Medicare & Medicaid Services proposed to discontinue the HHABN (CMS-R-296) and require home health agencies to use the Advance Beneficiary Notice to notify beneficiaries of Medicare non-coverage (Form CMS-R-131). In addition, a new Home Health Change of Care Notice (HHCCN) has been created to notify beneficiaries of changes of care (Form CMS-10280), which is now accomplished through Option box 2 and 3 of the HHABN. CMS is seeking public comments on these proposals. (more…)

CMS Home Health, Hospice & DME Open Door Forum

December 3, 2012

Session Updated Information on 2013 HHPPS Final Rule

The Centers for Medicare & Medicaid Services held its latest Home Health, Hospice, and Durable Medical Equipment (DME), Prosthetics, and Orthotics Open Door Forum on Nov. 28, that updated information on the 2013 home health prospective payment (HHPPS) final rule, Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS), home health and hospice quality measure reporting, and hospice claims processing issues.

HHPPS Final Rule (more…)

NAHC Seeks HHCAHPS Enhancements from CMS

November 2, 2012

As home health agencies neared the end of the second year of required Home Health Consumer Assessment of Healthcare Providers and Systems (CAHPS) data collection and submission, the National Association for Home Care & Hospice (NAHC) undertook an analysis of provider and vendor questions and concerns about survey questions and protocols.

On behalf of home health agencies, NAHC recently shared the questions and suggestions identified as a result of the analysis with the Centers for Medicare & Medicaid Services (CMS). NAHC offered the help of the home health community to work with CMS on future enhancements to CAHPS in an effort to “improve the survey questions and process to ensure the most accurate depiction of consumer’s perception of home health services possible.”

The following is a summary of the major points and questions presented to CMS: (more…)

WEDNESDAY: CMS Home Health Open Door Forum

August 20, 2012

This month’s CMS Home Health, Hospice, & DME Open Door Forum is scheduled for Wednesday, August 22, 2012 at 2:00pm ET. Please call at least 15 minutes prior to the forum start time.

The agenda is as follows: (more…)

CMS News: Consumers Can Now Compare Results from HHAs’ Patient Surveys

April 19, 2012

CMS to publicly report on consumer experiences with Medicare-certified home health agencies

Results from the Centers for Medicare & Medicaid Services’ (CMS) national survey that asks patients about their experiences with Medicare-certified home health agencies are now available on the agency’s Quality Care Finder website. (more…)

HHCAHPS Home Health Compare and Preview Reports

April 5, 2012

By Gina Mazza, RN, BSN, Fazzi Associates

This month, CMS will include HHCAHPS results on Home Health Compare for the first time. This is expected to be released on or around April 19, 2012. Prior to that release, agencies will also have the opportunity to access their initial results in a Preview Report made available on April 11, 2012 on the Home Health CAHPS website. (more…)

Avoid Payment Reductions by Participating in HHCAHPS Now!

March 28, 2012

The Medicare Learning Network recently published an article reminding all Medicare-certified home health agencies to participate in the Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey for patients served in April 2012 and after to be eligible for the full market basket payment increase for calendar year (CY) 2014. (more…)

HHCAHPS Update for Medicare Providers

March 7, 2012

CMS announced during its February Home Health Open Door Forum that providers who have not registered for and begun participation in the Home Health Consumer Assessment of Health Providers and Systems (HHCAHPS) must begin doing so by April 2012 in order to receive a full market basket update in 2014. Information about HHCAHP can be found here. (more…)